Safe Holidays

In order to make your stay as memorable and relaxed as possible, we have made comprehensive precautions for your safety and well-being.

In order to give you more flexiblity, we adjusted our terms for free cancellations for the entire
14 days prior to arrival free of charge. Your deposit will be credited towards your next stay with us. We look forward to seeing you at a later time, in case you want to postpone your stay. In other respects, the general cancellation terms according to the Austrian Hotel Conventions apply. For a cancellation shorter than 14 days before your arrival we charge 70% of the room price and for a cancellation shorter than 7 days we charge 90 % of the total room rate.
No-shows, late or early departures will be charged 100 % of the total room rate if the rooms can not be re-sold.

In case of governmental closing, lockdown or closed boarders you can cancel for free.

Corona is not making life easy for us right now. To enable you to plan and book your holiday without worries, Vorarlberg made a free Covid-19 insurance for you: https://winterkodex.vorarlberg.travel/corona-stornoversicherung/https://winterkodex.vorarlberg.travel/corona-stornoversicherung/

This means that you have a free insurance if you have tested positive for COVID-19 or if you or a family member of the same houshold are in quarantine.

At the Europäische Reiseversicherung you can also insure (with costs) the case if have an elevated temperature measured, even if a later test result is negative.

https://service.europaeische.at/doc/en/Hotel-Vers-Austria.pdf

https://start.europaeische.at/index.php?key=hsp-en&agencyNumber=10020609

What’s the point of insurance?

According to the insurance company, you will get your money back if you cannot go on/start your holiday or have to cancel your holiday because…

  • you have been found to have an elevated temperature measured, even if a later test result is negative, or you have tested positive for COVID-19 without showing symptoms;
  • you show COVID-19 symptoms;
  • a close relative or a person living in the same household has contracted COVID-19 and your urgent presence is required;
  • a close relative in the shared household has contracted COVID-19 and you must therefore be quarantined.

In all these cases the insurance company would reimburse you for the hotel costs.

In case of governmental closing, lockdown or closed boarders you can cancel for free.

You can find more details and up-to-date information on the insurance cover on the website.

The whole Haus Schneider team pays attention to hygiene and we and we stricktly stick to the Corona measures and distancing rules as ordered by the authorities. We have installed disinfectant dispensers in all public areas and we daily ventilate with fresh mountain air. We kindly ask for your understanding, that pets are not allowed in our house due to hygienic reasons.

In order to secure the minimum distance and to offer you a carefree breakfast experience, we kindly ask you for your registration the day before. While entering and leaving the breakfast room as well as while going to the buffet masks have to be worn. We also ask you to disinfect your hands before you take breakfast. We and our employees are also wearing medical masks.

We kindly ask you to registrate for the wellness area as in the sauna and in the steam bath only persons of the same household / tour group are permitted. That's why we have also adapted our opening hours. Massages are taking place without limitation.

All employees had an extensive hygiene training. They will wear medical masks in guest contact and are tested weekly for covid-19.

Our guests can rely on the expertise of our two local doctors, who also cover emergency night shifts:

Dr. Beiser Elmar GP, Pharmarcy
Tel.: +43 5583 2032

Dr. Muxel Reinhard GP, Pharmacy
Tel.: +43 5583 3300

What is your skiing destination doing for your health?
Skischools

Skilifts

Lech Zürs


 
We highly recommend you to reserve your tables for lunch and dinner in advance as meals can only be served on a table.

All information about Covid19 – Lech am Arlberg
https://www.lechzuers.com/en/current-information-for-your-winter-holiday/
 

All information about Covid19 – Vorarlberg
https://www.lechzuers.com/en/current-information-for-your-winter-holiday/
 

We’re looking forward to welcome you in Lech.

Kind greetings,
Your Muxel-Schneider Family